Terms of service

Terms of Service – Nordic Prestige Oy

Effective Date: January 15, 2025

Welcome to Nordic Prestige Oy! By accessing our website nordicprestige.fi or placing an order with us, you agree to these Terms of Service (the “Agreement”). Please read them carefully. If you do not agree, refrain from using our services.

1. Service Overview

We offer online products and delivery services. By placing an order, you agree that:

  • Orders can be placed online, via email, or by phone.
  • We reserve the right to refuse service to anyone.
  • Delivery fees and pricing are subject to change at our discretion.

2. Orders and Delivery

  • We make every effort to deliver orders on the chosen day but cannot guarantee specific delivery times.
  • If products are unavailable, we may substitute similar items or refund the unavailable item(s).
  • Inspect your delivery immediately upon receipt for any damages or missing items. Notify us within 7 days of delivery for corrections.

3. Pricing and Payment

  • All prices include VAT unless stated otherwise.
  • Payments are accepted via credit/debit cards or other approved methods.
  • If payment is declined or unpaid, Nordic Prestige Oy may cancel the order or recover unpaid balances, including additional fees for collection efforts.

4. Returns and Refunds

  • Returns and refunds are subject to our Refund Policy.
  • Unopened, resellable items can be returned within 14 days. Defective or incorrect items qualify for a full refund.

5. Copyright and Trademarks

  • All content, design, and trademarks on nordicprestige.fi are owned by Nordic Prestige Oy. You may use the site only for personal, non-commercial purposes. Unauthorized reproduction, modification, or distribution is prohibited.

6. Use of the Website

You agree not to:

  • Use the site for illegal purposes.
  • Distribute harmful or unauthorized content.
  • Interfere with the website’s security or functionality.

7. Limitation of Liability

  • Nordic Prestige Oy is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
  • Our liability is limited to the value of the order or product in question.

8. Privacy and Personal Data

  • Your personal data is handled in accordance with our Privacy Policy, ensuring compliance with GDPR and Finnish law.

9. Amendments and Termination

  • These terms may be updated periodically. Continued use of the website constitutes your agreement to any updates.
  • We reserve the right to suspend or terminate services without notice for breaches of these terms.

10. Governing Law

These terms are governed by the laws of Finland. Disputes shall be resolved in Finnish courts.