Shipping policy

Shipping Policy – Nordic Prestige Oy

Effective Date: January 15, 2025

This Shipping Policy is part of our Terms and Conditions and should be read together with them. Please carefully review our Shipping Policy before making a purchase. This policy applies to all orders placed with us.


1. Shipping & Delivery Options

We offer the following shipping options:

Shipping Option

Delivery Time

Price

Free Standard Shipping

Orders €19 or more

Free

Standard Shipping

3–5 business days

€4,90

Delivery times are estimates only, and we strive to ensure timely deliveries.


2. International Shipping

At this time, we do not offer international shipping.


3. Delivery Issues & Responsibilities

  • Delays: We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
  • Lost, Stolen, or Damaged Parcels: Once the parcel is delivered to your address or a collection point, Nordic Prestige Oy is not liable for lost, stolen, or damaged items.
  • Missed Deliveries: If the parcel is not received, it will be held at your nearest collection point for up to 7 days. Unclaimed parcels may be returned to us, and additional fees may apply.

4. Safe Drop Option

If you opt for parcels to be left unattended, Nordic Prestige Oy is not responsible for theft or damage. Selecting this option is at your own risk.


5. Returns & Refunds

For questions about returns, please see our Refund Policy.


6. Contact Us

If you have any shipping-related questions, email us at asiakaspalvelu@nordicprestige.fi